Family & Children’s Center is seeking a FT, 32 hours per week, Community Connector/Community Health Worker to provide community-based care coordination strategies outlined in the Pathways Community HUB model to improve health outcomes for targeted populations in Winona County. The Winona Community HUB model is different in that it prevents duplication and fragmentation of services. Therefore, it improves access to resources, care, and delivery of care to vulnerable populations. Winona Community HUB is managed by a neutral organization with Community Connectors employed at multiple organizations.

The overarching principles to guide Winona Community HUB efforts include:

Find: Identify those at greatest risk.

Treat: Ensure that individuals receive evidence-based health and social services.

Measure: Document and evaluate benchmarks and final outcomes.

Connect: Assist in connection to needed resources to reduce poor health outcomes.


Essential duties and responsibilities include:

  • Engage clients and establish trusting, collaborative relationships. Provide in-depth evaluation of client needs and individualized supports to assist clients in obtaining their goals
  • Provide outreach services as necessary to clients when they appear to disengage from the service. Use a variety of methods to provide outreach.
  • Attend and participates in all required staff meetings and communicate individually with team members between meetings in order to coordinate needed services.
  • Complete all required reports and billing in a timely and accurate fashion.
  • Work effectively and non-defensively with a variety of personalities, is aware of and sensitive to the cultural diversity of clients, co-workers, and other persons in the performance of job duties


Education, Training & Work Experience:  High school graduate or equivalent; some college preferred. Preference for Community Health Worker (CHW) Certification. Employment contingent upon achievement of CHW certification within two years of hire (this certification will likely be funded through a grant). Minimum one-year experience working or volunteering in human services, healthcare, community outreach, health education, or related direct service.

Specialized Knowledge & Skills: Familiar with the human service delivery system, recovery principles, and appropriate ethics and boundaries. Demonstrated understanding of various healthy coping skills. Knowledge of local community agencies and resources. Preference for those with lived experience navigating the health and social services systems and experience working with diverse communities.

Equipment & Applications: Ability to use Microsoft Office programs, internet, e-mail, and scanner, as well as enterprise software (training provided) and perform data entry in a timely manner. Must have and maintain a valid driver’s license, valid auto insurance, good driving record and access to reliable personal transportation.

Work Environment & Physical Demands: May include office time for documentation, but the work environment is largely inside client homes or community based locations including social service organization settings. Extensive local travel will be required. Additional physical demands could include occasional lifting, bending, twisting, or reaching.

FCC is an EOE

Please direct any questions to:

Melissa Duin, SR Human Resources Specialist

(608) 785-0001 ext. 2281

Family & Children's Center is an equal opportunity employer.